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MRH.co.uk is an ISIS (Internet Shopping Is Safe) and IDIS (Internet Delivery Is Safe) Accredited Member. Accreditations issued by the IMRG, the leading industry body for global online retailing, to promote the highest possible industry standards and best practices, as well as to ensure honest and truthful online transactions. Please be reassured that at MRH.co.uk, we take privacy and security seriously. As such we have set principles and guidelines for the protection of your personal data. We use industry-standard Secure Sockets Layer (SSL) technology that encrypts potentially sensitive information such as your name, address and any other critically sensitive information such as your debit/credit card details. This means that information being passed between your computer and our website cannot be read in the event someone else intercepts it. With the advent of new technologies, our desire to enhance your shopping experience with us and the need to comply with new legislation, the MRH.co.uk website is being developed on an on-going basis and, our policies will continue to evolve. As such, for your own peace of mind and security please read our privacy principles and guidelines carefully, and periodically review for any changes that may have been made. top^
Your Agreement
By using the MRH.co.uk website and submitting your personal data you agree for us to collect and use your personal data in accordance with the MRH.co.uk privacy policy.
We are committed to your Privacy
The MRH.co.uk website is owned and operated by MyRetailHeaven.co.uk Limited. It is our duty to safeguard your personal data on our website with due care and attention. As such, we promise only to collect, store and use your personal data for the purpose of enhancing your online shopping experience with MRH.co.uk. WE DO NOT STORE YOUR FINANCIAL DETAILS (CREDIT OR DEBIT CARD NUMBERS). MRH.co.uk are compliant with Data Protection Principles and as such, we will not share your data outside of the remits of the Data Protection Act of 1998, as well as any revisions to this Act, or other applicable laws. Please feel free to contact MRH.co.uk with any queries relating to our privacy commitment. You may also request to see all of the personal data you have submitted to us.
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer to you and to personalise our service. We are committed to using your personal data only for:
1. Order fulfillment including the verification of your payment details
2. Trend analysis including product and style preferences
3. Technical and customer-related administration
4. Informing you about the MRH.co.uk service, any special offers and/or up-to-date news on MRH.co.uk
5. Informing you about products and services, special offers, and/or up-to-date news from MRH.co.uk Sellers
You will never be asked by MRH.co.uk to confirm your account and/or debit/credit card details via email. If, at any time, you receive an email asking for any such details claiming to be from MRH.co.uk, please DO NOT respond. top^
Third Party access to your Personal Data
Every due care is taken to protect your personal data. In order to fulfil your order, we pass your personal details on to specific third parties such as, the MRH.co.uk Sellers and PayPal (our Payment Gateway Provider). We will not pass your details on to other non-specific third parties, for instance, marketing, or research companies WITHOUT YOUR PRIOR CONSENT.
Our Sellers’ Privacy Policies
When you order from one of the Sellers on MRH.co.uk, your personal data submitted by you during registration to the MRH.co.uk website must, for order fulfillment purposes, be forwarded to the Seller along with your order request. All of our Sellers are UK Retailers and as such, the Data Protection Act of 1998, as well as any revisions to this Act, or other applicable laws apply to them.
However, MRH.co.uk are not responsible for, and do not warrant or guarantee, that the privacy policies, of any Seller that your personal data is passed on to in accordance with the MRH.co.uk privacy policy, comply with the aforementioned Data Protection Act, revisions to this Act, or other applicable laws. We are not responsible for any damages which you or others may suffer as a result of any loss of confidentiality of such information. top^
Cookies
A “Cookie” is a simple text file. Within this file we store the pages you prefer to visit on MRH.co.uk. We do this to improve and enhance your shopping experience with us. In other words, by knowing the pages you prefer to browse and use we can give you more of them and either discard or upgrade any unpopular pages. All shopping sites such as MRH.co.uk need to use “Cookies” in order to function properly, for example, to store your registration details thus allowing you instant access to the MRH.co.uk website. “Cookies” are not executable programmes that can run and therefore, they cannot gather information or pass on a virus.
Most computers automatically accept Cookies. However, you can change the browser settings on your computer to reject Cookies or, to alert you of any new Cookies being sent, giving you the option to choose whether to accept or reject the new Cookie.
Maintaining the Security of your Personal Data over the Internet
At MRH.co.uk, security is of the utmost importance. We take every measure to protect your personal data. All personal data is held on a secure server and security is in place to prevent loss, misuse or alteration of this information. We will comply with the UK Data Protection Act of 1998, as well as any future amendments, to ensure the protection of your personal data.
However, you acknowledge and accept that the very nature of the Internet is such that we can not provide a 100% guarantee of the security of any data that is transmitted between MRH.co.uk and you (the customer) and/or vice versa. As such, you exonerate MRH.co.uk from any damages you, or others, may incur due to any breaches of this information. Rest assured however once received, we do our utmost to protect your personal data within our systems. top^
For Further Information
Please contact our customer service team at: customerfeedback@myretailheaven.co.uk or telephone us on: 0844 871 4590 8am to 8pm Monday to Saturday, 9am to 6pm on Sundays if you have questions about your personal data or our privacy policy. If you wish to gain access to all of the information you have provided us with and/or to correct any of your personal details, please write to us at: MyRetailHeaven.co.uk Limited, Berkeley Square House, Berkeley Square, London W1J 6BD.
How to Unsubscribe
If you do not wish to receive any further email messages from us please click the unsubscribe button on any of our emails or write to: unsubscribeme@myretailheaven.co.uk
If you do not wish to be contacted by us or by any of our Sellers by post, email, or otherwise please write to: nocorrespondence@myretailheaven.co.uk top^ |
